Code Of Ethics
AnorMed is committed to maintaining the highest degree of integrity in all our dealings with potential, current and past clients, both in terms of normal commercial confidentiality and the protection of all personal information received in the course of providing the business services concerned. We extend the same standards to all our customers, suppliers and associates.
Honesty and Transparency
We strive for honesty and transparency in our advertising and communication, ensuring that the complexity of rehab processes is communicated in a clear, straightforward manner. We do not exaggerate the services available or mislead clients regarding the benefits of rehabilitation, ensuring that every individual is given an accurate representation of what can be achieved through rehabilitation.
Empathy and Respect
Recognising the sensitive nature of rehabilitation and recovery, we approach every individual with empathy, respect, and understanding. We acknowledge the unique challenges faced by each person seeking help and ensure that our interactions are non-judgmental, compassionate, and supportive.
Privacy and Confidentiality
We take seriously the trust placed in us and safeguard the privacy and confidentiality of all individuals who engage with our services. Every piece of information shared with AnorMed is treated with the utmost discretion, used solely for the intended purpose, and stored securely in compliance with relevant data protection laws.
Quality and Reliability
We hold ourselves to the highest standards of quality and reliability, diligently ensuring that the services we recommend are reputable, accredited, and have a proven track record of effectiveness. We are dedicated to continuously monitoring, evaluating, and enhancing the quality of the leads we generate to ensure the wellbeing and success of those seeking rehabilitation.
Accountability and Responsibility
We acknowledge our responsibility to our clients, their families, and society. We own our actions and are accountable for the outcomes of our service. When mistakes happen, we are committed to making amends and learning from them to improve the quality and integrity of our services.
Adherence to all relevant laws, regulations, and industry standards is non-negotiable. We stay abreast of the regulatory landscape and ensure that our practices comply with legal and ethical guidelines, maintaining the trust and confidence of our stakeholders.
Equality and Non-Discrimination
We embrace equality and celebrate diversity, ensuring that our services are accessible to all, regardless of age, gender, ethnicity, religion, disability, or socioeconomic status. We foster an environment of inclusion and do not tolerate any form of discrimination or prejudice.
We are committed to a process of continuous improvement, seeking to learn, grow, and adapt in response to feedback and the evolving needs of those we serve. We invest in the development of our team and technology to enhance our ability to support individuals seeking rehabilitation.
We believe in giving back to the community and actively seek ways to support local initiatives and charities related to rehabilitation and recovery. We aim to contribute positively to society and raise awareness about the importance of rehabilitation and the availability of support.
In conclusion, this Code of Ethics serves as a guide to ensure the conduct of AnorMed is aligned with our mission of supporting individuals on their path to recovery through ethical, compassionate, and quality lead generation services.
Free 24/7 Callback Service
Start your journey today on the road to recovery by reaching out to our friendly addiction managers who will be able to tell you the best next steps in treating your addiction.
Free Callback Service
Our trained addiction counsellors are available 24 hours a day to help you